Terms & Conditions

Welcome to Urmi Group! We’re pleased to have you join our community of home help and health care services. To ensure a smooth and trusted experience, please read and understand the following terms and conditions:

1. Registration and Verification:

  • Professionals: By registering with Urmi Group, you agree to provide accurate and up-to-date information. We perform primary verification to maintain the quality of our platform.
  • Users: When using our services, you agree to provide accurate information about your requirements.

2. Service Requests:

  • Users can request services through our website or contact us directly through social media or offline channels.
  • We match service requests with suitable professionals based on your needs.

3. Privacy and Data:

  • We take data privacy seriously. Please review our Privacy Policy to understand how we handle your personal information.

4. Service Fee:

  • A nominal service fee of ₹499 is applicable for accessing our platform and connecting with professionals.
  • Payment can be made through the specified methods on our website.

5. Communication:

  • We facilitate communication between users and professionals for service arrangements.
  • Users are expected to maintain respectful and courteous communication.

6. Hiring and Trials:

  • We arrange interviews and trial periods to help users find the right professional.
  • Users are responsible for the final selection of professionals and terms of engagement.

7. Service Quality:

  • We strive to connect users with reliable professionals. However, the quality of services ultimately depends on the chosen professional.
  • We encourage users to provide feedback to help us improve our platform.

8. Liability:

  • Urmi Group acts as an intermediary, connecting users and professionals. We do not assume liability for the actions or performance of professionals.

9. Termination:

  • We reserve the right to terminate access to our platform for users or professionals who violate our terms and conditions.

10. Jurisdiction: – These terms and conditions are governed by the laws of India and subject to the jurisdiction of the courts in Noida.

11. Updates to Terms & Conditions:

  • Urmi Group reserves the right to update, modify, or amend these terms and conditions at any time. Users and professionals will be notified of any changes, and it is their responsibility to review the updated terms and conditions. Continued use of our platform constitutes acceptance of the revised terms and conditions.

By using our platform and services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us. We appreciate your trust in Urmi Group and look forward to serving your needs efficiently and professionally.